Privacy Policy

Effective Date: September 01, 2025

At Human Acres (“we,” “our,” or “us”), your privacy matters. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website www.humanacres.com (the “Website”), make a purchase, or engage with our marketing (including email and SMS).

1. Information We Collect

• Personal Information You Provide: Name, email address, phone number, billing/shipping address, payment details, account information when signing up for newsletters or promotions.
• Automatically Collected Information: IP address, device type, browser type, website usage data (pages visited, time spent, referring URLs), cookies and similar technologies.
• Marketing Information: Email addresses and phone numbers submitted through signup forms (including Klaviyo-powered forms), opt-in preferences for email and SMS marketing.

2. How We Use Your Information

We use the collected information to:

• Process and fulfill orders
• Provide customer support
• Send order confirmations, updates, and transactional communications
• Deliver promotional content, newsletters, and special offers (email and SMS, if you opt-in)
• Improve Website functionality, services, and customer experience
• Comply with legal obligations

3. Marketing Communications (Email & SMS)

Email Marketing: If you provide your email, we may send you promotional offers, newsletters, and updates. You may unsubscribe at any time using the “unsubscribe” link in our emails.

SMS Marketing: If you opt in to SMS updates, you agree to receive text messages about promotions, cart reminders, and order updates. Message and data rates may apply. You can opt out anytime by replying STOP to a message.

We use Klaviyo to manage email and SMS communications. Klaviyo may process your data in accordance with their own privacy policy.

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Shopify (store platform), Klaviyo (marketing automation), payment processors, and shipping carriers.
• Legal Compliance: When required by law, regulation, or court order.
• Business Transfers: In case of a merger, acquisition, or sale of assets.

5. Cookies and Tracking Technologies

We use cookies and similar tools to remember your preferences, improve site functionality, and track marketing effectiveness. You can disable cookies in your browser settings, though some features may not work properly.

6. Data Retention

We retain personal data for as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal information
• Opt out of marketing emails and SMS at any time
• Request details about how your data is collected and used
• For California residents (CCPA/CPRA): Request that we do not “sell” or “share” your personal information

To exercise your rights, email us at connect@humanacres.com.

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure.

9. Children’s Privacy

Our Website is not directed at individuals under the age of 13. We do not knowingly collect information from children. If we learn that a child under 13 has submitted personal information, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Effective Date.” Continued use of the Website after changes constitutes acceptance.

11. Contact Us

If you have any questions, please contact us at:

Human Acres
7901 4th St N STE 300
St. Petersburg, FL 33702
Email: connect@humanacres.com